Case Study: How a Sydney Garage Repair Company Booked 1,360+ Jobs in Under 2 Months With Voice AI

The Challenge

A Sydney-based garage repair company relied on a traditional contact centre that delivered slow responses and poor customer experiences. Missed calls and unqualified leads were costing the business both revenue and reputation.

The Solution

They replaced their entire contact centre with Frontier AI Voice Agents in just two weeks. The AI was trained to:

• Handle 100% of inbound calls.

• Qualify and book jobs directly into the scheduling system.

• Deliver consistent, professional customer experiences every time.

The Results

✅ 6 bookings made in the first hour of going live (8 calls answered)

✅ 464 qualified bookings in the first month

✅ 85.13% booking rate (far higher than their old system)

✅ 1,360+ qualified bookings in under 2 months

✅ Replaced 2 full-time staff roles, saving $130,000 annually