Case Study: How a Sydney Real Estate Agency Turned Old Leads Into 35 Booked Appointments in 24 Hours

The Challenge

A Sydney-based real estate agency was struggling to convert leads - especially first-time buyers. They had a mix of brand-new inquiries from Meta ads and a large database of old, unresponsive leads. Traditional follow-ups were time-consuming, and agents were missing out on real conversations that could lead to sales.

The Solution

The agency partnered with Frontier AI to deploy an AI Voice Agent, trained to:

• Qualify leads in real-time using our BDA framework (Build trust, Discover needs, Arrange next step).

• Re-engage old leads from their database.

• Book appointments directly into the agency’s calendar.

The Results

✅ 35 appointments booked in the first 24 hours

✅ 80%+ show-up rate thanks to trust-building, human-like AI conversations

✅ 35–40 qualified appointments booked every week on an ongoing basis

✅ Freed up the sales team to focus on closing, not chasing